Why workflow products usually matter more than AI wrappers

// A note from building Work Search and enterprise agentic systems: leverage appears when intelligence sits inside a workflow with memory and outcomes.

Models are useful, but they are not the product. The surrounding system is the product.

Matching, persistence, confidence, handoffs, and automation create more real user value than conversational novelty alone.

That belief shapes how I now build AI into products from the start.

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